Frequently asked questions

If you can’t find an answer to your questions, please get in touch.

CDN SPA Pedicure

Its recommended to have a regular pedicure treatment every 4 weeks to prevent calluses and hard skin building up.

The SPA pedicure takes from 45 to 60 minutes depending on the condition of your toenails and feet.


Only one offer can be used at any one time.

Sugarcoated’s loyalty card works by a client purchasing 9 treatments and receiving the 10th treatment free of charge.  The free treatment is for a ‘like for like’ or lesser value. Please contact us for more info.

Please allow at least 24 hours notice to reschedule or cancel your appointment.

The application of heated paraffin wax, to hands or feet that are painful can help relieve pain or inflammation.  Paraffin wax treatments can therefore provide a beneficial aid for sufferers of arthritis. The hands or feet are gently dipped into the heated wax and the wax’s natural properties, combined with the temperature, begin to soothe and soften the skin. This soothing heat remedy helps reduce inflammation, aches and pains, stress, stiff joints and tendonitis. Releasing tension and strain and easing relaxation. To further aid the softening, healing process, heated mitts / booties are used with the paraffin wax to enhance the treatment and therapeutic benefits. Paraffin wax treatment with heated mitts or booties can be used as a stand alone treatment or in addition to a manicure or pedicure.

Paraffin wax is a white or colourless soft, solid wax. It is used in skin-softening salon treatments on the hands and feet.

Nouveau LVL Enhance

LVL is so low maintenance so other than a regular application of  Nouveau’s nourishing Lash and Brow Conditioning Serum, you could say goodbye to mascara for good!

LVL products have been specifically formulated and tested to prevent damage to your lashes.

LVL Enhance takes approx 45 minutes. It’s a closed-eye procedure too, so you can relax and take a nap. You’re then set for up to 6-8 weeks.

LVL Enhance is a low maintenance alternative to eye lash extensions, it lasts approximately 6-8 weeks.

By straightening your natural lashes at the root and then tinting them, the LVL Lash Lift gives you the appearance of longer, thicker lashes. No mascara. Just perfect lashes from the moment you wake up.

The LVL Lash Lift is the revolutionary lash treatment that reveals your natural lashes in all their glory. Exclusive to Nouveau Lashes, the LVL effect is about lash freedom (no need for mascara, cutting down the time it takes to get ready for your day) With the length, volume and lift effect of LVL.


White spots can appear on your nails for two reasons, dehydration and nail trauma.  To stop nails becoming dehydrated we recommend daily use of CND SolorOil. SolarOil penetrates the nail plate and surrounding skin to deeply hydrate and replenish.   A traumatising knock to the nail can cause the forming nail plate cells to compress and create a white spot. White spots are generally not a health concern and will simply ‘grow out’ over time. If white spots are a concern to you, please visit your doctor for medical advice.

The key product for healthy cuticles and nails is the award winning CND SolarOil. Not only does SolorOil hydrate and replenish dry skin and nails it also promotes healthy nail growth. The hydrating ingredients it contains such as, jojoba oil, sweet almond oil and vitamin E keep your natural nails moisturised and flexible. SolarOil is available to purchase in Salon.

It may last longer than 14 days. However, the base of the nail will show nail growth. Removal can also take slightly longer after 14 days, as adhesion will increase the longer Shellac is worn.

A Shellac manicure will last up to 14 + days.  How long Shellac lasts on your nails depends on the condition of your nails and your lifestyle.  Damaged or weak nails may chip sooner than healthy stronger nails.  Activities that are hard upon your nails such as gardening, cleaning and some sports may also damage your nails.  Its advisable that you wear gloves when possible.  Please follow the aftercare advice to get the most out of your Shellac nail treatment.

Up to 14+ days of high performance wear, zero dry time, stunning crystal shine, fast removal, off in minutes and no nail damage (when following aftercare advice)

Shellac is a unique product system from CND. Shellac combines the best features of nail polish and the best features of gels to offer you up to 14 + days flawless, high gloss wear. Shellac is cured under a specially designed LED Lamp, meaning zero dry time. No more smudging your nails or perfect toes. Shellac is perfect for people who want to have beautifully manicured fingers and meticulous toes without any damage to the natural nail or need for artificial enhancements. Shellac goes on just like nail polish, but with the wearability of a gel.